An automotive components supplier needed to manage PPAP submissions that can contain up to 18 interdependent quality documents, including design records, engineering changes, DFMEA, PFMEA, process flow, control plan, dimensional results, test records and the Part Submission Warrant. Preparing these records manually across spreadsheets and Word templates made it difficult to maintain a consistent characteristic definition throughout the package.
Changes introduced during drawing revisions could remain isolated to individual documents. A renumbered characteristic, tightened tolerance or newly identified special characteristic might not be reflected in the PFMEA, control plan or dimensional results. These cross-document inconsistencies created a significant submission risk. Customer rejections at PPAP are more often caused by inconsistency between documents than by problems with the parts themselves, and each rejection resets the approval cycle.